What Is a Master Service Agreement (MSA)? Complete Guide
MSA explained: what it is, what it covers, and when to use one with freelance or agency clients.
A Master Service Agreement (MSA) is an umbrella contract that sets the standing terms of a client relationship—payment terms, IP ownership, confidentiality, liability, dispute resolution—so you don't renegotiate them for every project. Each project or phase then gets its own Statement of Work (SOW) that references the MSA. Use an MSA when you expect to work with a client on multiple engagements over time.
Why Choose ApproveDeck?
- Streamline client approvals and reduce back-and-forth communication
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Key Features
ApproveDeck offers a comprehensive suite of tools designed specifically for agencies and freelancers. Our platform combines project management, client communication, and invoicing into one seamless experience. Whether you're managing a single client or dozens, ApproveDeck scales with your business.
Project Management
Organize projects, track progress, and collaborate with clients effortlessly.
Approval Workflows
Streamline approvals with automated notifications and clear status tracking.
Client Communication
Built-in messaging keeps all project communication in one place.
Invoicing & Payments
Create professional invoices and track payments seamlessly.
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